Journey Manager Platform
We offer a complete set of out of the box Pre built, Pre-Configured solution components and code blocks used to rapidly orchestrate more engaging and personalized customer journeys within a bank, telco or any retail institution. Built on robust transaction technologies and driven by compelling user interfaces the highly secure API centric architecture provides a robust framework and well tested code blocks to translate your vision to reality in the shortest possible time. We built the Fastrac Journey Manager platform (FJM ) to deliver remarkable, customer-first experiences. With FJM your customers can interact effortlessly with your institution in the ways that are most convenient for them, using the channels they prefer. Managers gain critical intelligence to optimize the workplace, and agents are engaged and empowered with beautifully designed, intuitive tools and mobility. We can help you to map your customer’s unique journey and leverage data to predict behavior and deliver superior experiences across channels.
Queue Management
Next generation of queuing systems with its unique ability to alter the course of a transaction in real time. more
Visitor Management
From check-in to check-out…. Automate visitor movement in a seamless, secure and contactless manner. more
Self Service Terminals
From Banking to retail vending and Healthcare explore the largest range of modular self-service terminals. more
Our Key Advantages
Consultative Approach
Over 2 decades of working experience with marquee customers in addressing their customer experience and self-service automation requirements gives us the confidence to consult our customers on the best way forward.
Creativity & Technological Insight
Our customers motivate us to challenge ideas to meet their expectations. Our industry experience helps us in tackling custom design and journeys to stretch the frontiers of innovation.
Bespoke Touchpoints
Distinctive Designs. Unparalleled Flexibility. Our dedicated manufacturing unit in UAE has the engineering skills ,the technical capabilities and the business insight to deliver terminals that standout for their distinctive designs with outstanding reliability.
AriexKonnect – Robust Integration Middleware
AriexKonnect is a Middleware platform, a high-performance low latency middleware that can help organizations deliver innovative digital experiences with inbuilt API framework to accelerate your Go TO market strategies.
Monitoring, Security & Maintenance Services across GCC
24X7 Maintenance services across the GCC. We empower our partners with the know how to handle
- Pre-Installation Site Surveys.
- Installation & Configuration.
- Preventive Maintenance Services.