Audit & Compliance Tool
FACTT- Digital Audit & Compliance Solution
FACTT is an innovative cloud-based audit and compliance platform designed to manage the entire life cycle of Audit and compliance within an organization. FACTT is a cross industry solution that can work in multiple industry verticals and clearly aligns the vision and management strategy with the ground realities.
With FACTT the entire process of Operational Compliance can be created, measured and monitored through a single Interface using the continuous Operational Audit process ensuring all outlets are consistent with the managements overall vision and standard benchmarks. FACTT delivers Predictable outcomes at a fraction of the cost with real time insight into issues that plague the branch network resulting in sub optimal performances.
Work Smarter. Save costs, time, and Labour.
Positive Customer Experiences …. …happens when every aspect of your operations machinery function in tandem
Track every single Asset count and operational noncompliance across locations.
Your retail outlets are the first touchpoints for your customers. They exist to give customers the assurance of your brand its values and of course superlative customer experiences. Inefficiencies in operational compliance leads to declining profits, deteriorating customer service levels and create a negative environmental impact. Eventually It can affect the future of your business, heavy penalties and an erosion of the brand value. Existing systems rely on paper-based checklists, that are cumbersome to manage and completely Analytics deprived. It is imperative every single element in your organizations eco system works in unison to create positive experiences
Risks of Non-Compliance
- Heavy Penalties
- Loss of Brand Value
- Loss of Business
How do you measure Operational Compliance?
Monitor
Brand guidelines and Visual Merchandise are consistent across every branch.
Quality of face-to-face interactions of employees with customers.
Reduce
Pilferage and Theft across your units. Ensure Equipment and machinery are properly handled. Workplace injuries and Death due to improper training and HR process are implemented.
Track
Safety and hygiene standards are implemented.
Vendor/supply performance is measured and monitored across a region by introducing a continuous operational audit process.
The only cross industry solution. Retail outlets. Industrial units, Healthcare, Banks, Brand shops.
Ensures all outlets are consistent with the managements overall vision and standard benchmarks. FACTT delivers Predictable outcomes at a fraction of the cost with real time insight into issues that plague the branch network resulting in sub optimal performances.
FACTT Features
SAAS Based Service. Secure Platform
FACTT is hosted on MS Azure platform which means an infrastructure that is elastic and expands with your needs. FACTT follows a monthly subscription model with no hidden costs.
Capture Tamperproof Audit with Image/Video Evidence
Reference images/documents of best practice photos and standards can be compared to onsite items for discrepancies and corrective action.
GEO Tagged Responses
Responses are locked with the locations GEO Codes and Facial authentication to prevent data manipulation.
Insightful Dashboards
With FACTTs dashboard don’t just visualize the data. Seize the opportunities. FACTT provides a 360-degree overview of the operational strengths and weakness of the business across every location. The real-time analytics helps you identify risks and opportunities while they are still actionable.
Actionable intelligence with data
FACTT compares audit data across time periods. Track trends to Identify outlets that consistently lag behind and take proactive steps to protect the brand and bottom line.
Monitor Contractor/Vendor Performance
Monitor Contractor/Vendor performance with documented and photographic evidence. FACTT also ensures trouble tickets are raised within the system and tracks them to resolution, ensuring your Contractors/Vendors adherence to SLA.
How FACTT works for your organization
- Create Unlimited Audit Templates
- Templates Questions can include multi-choice, single choice, image capture, text input etc.
- Scores can be assigned to questions to emphasize their criticality on the overall performance.
- Assign templates at the granular level to your stakeholders across the ServiceScape
- Auditors armed with smartphones or tablets carry out the audits reporting deviations from brand standards.
- An onsite inventory count of every asset is also captured to be reconciled with the book floor inventory.
- Audits are geo-tagged with facial authentication to prevent data manipulation.
- FACTT raises trouble tickets in real time to notify concerned teams and vendors of deviations in standards.
- Track every single asset count and operational compliance across your ServiceScape.
- Monitor and track all raised trouble tickets to resolution.
- Unified view of your assets, location wise and their condition.
- Monitor vendor and contractor performance with documented and photographic evidence.
Benefits of FACTT
Loss and Pilferage prevention
Prevent Losses through pilferage, Improper handling, and theft.
Create checklist to verify loss prevention. Ex. Training of physical Security staff, Cash handling procedures.
Create and deploy loss prevention training with videos and policy updates across the organization that can be accessed via the FACTT app.
Protect the customer experience
Confirm employees adhere to dress code and customer interaction standards.
Monitor statutory filings recorded by the branch personnel across Finance, HR procedures and operations.
Merchandising and Brand Guidelines
Create reference template with photographs of the ideal store layout and visual merchandising elements positioning. Logo placements, Discount announcements and circulate template across all stores and stake holders to ensure zero ambiguity in what is expected.
Health and safety standards
Audit and Monitor food storage, sanitation & preparation standards across all kitchens. USE IOT based sensors to automatically monitor temperature, humidity and food contamination with real time alert mechanism . Closely monitor chefs and helpers in the kitchen for their personal hygiene and appropriate procedures followed in food preparation (cutting and cleaning food items). Equipment maintenance and hygiene
Site or Facilities /Warehouse safety/Equipment Audit and Inspection
Inventory account and maintenance of critical operational machinery in the facility like UPS, ATMs, Office Automation machines, first aid storage of classified information (proposals, contract rates ,personnel data).Sanitation standards in the premises.
Employees adhere to pre-defined operating procedures in handling hazardous materials or handling of expensive equipment and their storage.